Refunds are only given for damaged, defective, or wrong items after verification.

Used or opened beauty products cannot be refunded for hygiene reasons.

Shipping fees are non-refundable unless the mistake is from our side.

Effective Date: [Insert Date]

Website Name: [Your Website Name]

At [Your Website Name], customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refund

You may request a refund if:

The product is damaged or defective upon delivery.

You receive the wrong item.

The product is missing from your order.

To be eligible, the item must be unused and in its original packaging.

2. Non-Refundable Items

For hygiene and safety reasons, opened or used beauty and skincare products are not eligible for refund unless they are defective or damaged.

3. Refund Request Process

To request a refund, please contact us within [X] days of receiving your order at:

📧 [Your Email]

Please provide your order number and photos (if applicable) for faster processing.

4. Refund Approval & Processing

Once your request is approved, refunds will be processed to the original payment method within [5–10] business days.

5. Shipping Charges

Shipping fees are non-refundable unless the refund is due to our error (wrong or damaged item).

6. Contact Us

For any questions regarding refunds, contact us at:

📧 [Your Email]

📞 [Your Phone Number